Direct Systems Inc

The Road to Software Success

Now Serving over 700 Moving Companies

Now Serving over 700 Moving Companies

Want to take it for a test drive?

Customer Service & Dispatch Manager

Features:

  • Tracks each shipment from start to finish
  • Itemizes complete pick-up and delivery information
  • Assigns personnel and equipment to each shipment
  • Interface with your VanLine with our VanLine Connect modules
  • Complete billing and commissions payment solution
  • Auto zipcode lookup feature
  • Total service and work flow management
  • Multi-dispatcher load board
  • Comprehensive customer service tracking
  • Detailed shipment reports for your customer service team, dispatcher, warehouse manager, and more
  • Create reports by salesperson, driver, account and shipment type
  • Create custom generate forms such as work tickets, print header information on bill of ladings, inventories, and other required forms
  • Support multi-branch dispatching
  • Share notes with several customer service/dispatch manager sites

Benefits:

  • Complete information source for each shipment
  • Accurate information for pre-planning of daily equipment and driver requirements
  • Better control over driver assignments
  • Total customer service tracking
  • Streamline your customer service and operations department
  • Reduce cost of paperwork generation and shipment tracking
  • One-time data entry will increase productivity


Celebrating 40 Years of Service to the Moving Industry.

Direct Systems has grown with the Moving & Storage Industry since 1979 as an IT developer providing the solutions and expertise needed to get moving companies on the road to success. With more than 700 satisfied customers, it’s no wonder Direct Systems is the #1 provider of enterprise software to the moving industry!

Moving & Storage Software for a Web Enabled World..

© 2020 Direct Systems, Inc. All Rights Reserved | Contact | Terms of Use